If you have any questions regarding orders, delivery, after-sales service or brand-related matters, please feel free to contact us through the following methods. Our customer service team will reply to your message within 24 to 48 hours.
Customer service email
You can contact us at any time through our official customer service email. We will give priority to handling it during working hours
sales@meyinsor.comOnline News
You can also submit your questions through the online form on the website, and we will reply as soon as possible.
Brand cooperation
If you need brand cooperation, promotion cooperation or media interviews, please contact us via email and we will arrange a dedicated person to follow up.
partnership@meyinsor.comOnline contact form
Please fill in the following form and we will contact you as soon as possible. Fields with * are required.
03 After-sales and service matters
You can contact us through the following channels to handle relevant matters:
- Order inquiry: Order status, logistics issues, address modification, etc
- After-sales service: Return application, refund processing, product repair
- Luxury Silver Program: Application for Replacement Service and Recycling Service
04 Working hours
Service hours on working days
Monday to Friday: 09:00-18:00 (GMT+8)
Weekends and holidays
Weekends and holidays: There may be slight delays, but we will try our best to reply within 48 hours.
Other explanations： Please provide the order number, problem description and attachments (such as photos) in the after-sales service of your order so that we can serve you more efficiently.
We are always at your service
No matter what questions you have or need help with, the MEYINSOR customer service team is looking forward to providing you with professional support and answers